Responsibilities:

- Provide customer service to dealers by answering phone inquiries in French and English
- Negotiate prices and quantities of parts, accessories and warehouse supplies with existing and new suppliers to obtain better prices and quality
- Provide inter-departmental support to Service, Sales and Marketing department on parts issues
- Translate documents from English to French
- Support the Marketing department with translations as requested
- Research and identify truck accessories to be added to parts product lines
- Follow up with suppliers on shipment of parts, shortages or change-orders
- Determine minimum and maximum inventory levels based on demand by the dealers
- Process Vehicle off Road (VOR) requests submitted by dealers
- Maintain and update supplier parts catalogues, Parts Quick Reference sheets, Body Collision Reference sheets, accessory sheets and cross reference information sheets
- Perform other duties as required

- Native level fluency of Quebec French and English (written and verbal) a MUST
- EXCELLENT WRITTEN FRENCH
- Strong customer service oriented person
- Ability to answer phone calls in a professional manner
- Experience translating documents from English to French preferred
- Automotive parts related knowledge an asset, but not required
- Inventory management, warehouse management experience an asset, but not required
- Good overall computer skills such as fast and accurate typing
- Proficient with Microsoft Word, Excel, and Access